Troubleshooting
Solutions to common problems.
8 articles
Why isn’t my paycheck contribution showing up?
I can’t log into my account. What should I do?
What if my employer doesn’t use a supported payroll system?
What if my paycheck doesn’t go through due to short-term leave, furlough, or delay?
Do you support Chase bank connections?
What if I forget my account login credentials?
I accidentally entered the wrong info during sign-up - how can I fix it?
Why can’t I withdraw my recent deposit right away?